With the advent of modern medicine, certain protocol was prepared to treat the patient. The first step in that is to get the patient’s history with relevant questions. By good history taking the doctor can extract the relevant information from the patient which many a times the patient does not feel as important. No doubt each and every patient wants that that she/he be properly listened to by the doctor with empathy even though many a times the information being given may not be important to reach clinical diagnosis. A few words of sympathy, encouragement through proper dialogue do help the patient feel better most of the times.

History taking is followed by examination of various systems of the body as needed for the particular disease. These may be followed by investigations relevant to the case. The new investigative facilities have helped a lot in diagnosing and giving proper treatment, which was not possible till a few years back. This has also helped in prevention of complications from occurring. The investigations have supplemented the clinical knowledge of the doctor.

In recent past there has been a surge in the investigations ordered by the doctors. This has many a times raised skepticism in the minds of the patient. There are, however, several reasons for the increasing tendency of ordering investigations for which the doctor alone cannot be blamed.

There has been an increase in violence against the doctors in the past. Therefore, no doctor wants to miss anything. It has been seen that the patient’s relatives, who were earlier reluctant when it came to investigations, would in case of a mishap start blaming the doctor and saying that they never objected to any investigations. Doctors also fear litigations against them. Therefore, they have started practicing defensive medicine.

But needless to say that there has been a techno-centric shift in medical practice. With the changes that have occurred in economic relations and government, healthcare is no more being viewed as a social issue. With the entry of corporate sector in the health care system, the whole scenario has changed. For them health is purely a business with little empathy for the patient. Doctors are under pressure to generate income. Diagnostic investigations became primary and clinical knowledge took a back seat. Many doctors, instead of spending time on history taking and examining the patient, just started ordering investigations.

The whole scenario has led to the development of unhealthy practices by some medical practitioners. There are reports of some doctors ordering investigations for the purpose of getting cuts and commissions. This is not only unethical, illegal but a sin. Charging money from a suffering person for the service which one has not provided is unacceptable. It is unfortunate that there have cropped up some ‘medical gate keepers’ whose only job is to bring patient to the doctors and charge referral fee whether for diagnostic or for clinical treatment purpose. Such practices have to be checked by the appropriate authorities, medical bodies and society through dialogue. (IPA Service)